Marc and Debra Tice.Photo: Bilal Hussein/AP/Shutterstock

The call came nearly a decade ago on a day in mid August: “Mr. Tice, are you sitting down? Your son appears to be missing in Syria,” said a U.S. State Department official.
His mom and dad have worked tirelessly for his release every day since then.
Debra and Marc Tice at the United States Capitol in 2019.Melissa Lyttle/Redux

“At first we thought it was no big deal, he’ll pop up tomorrow. But as the weeks went on, we had to come to grips that this was something big,” Austin’s dad, Marc, 64, a former business manager in the gas and oil industry, tells PEOPLE.
The Tices appealed to the U.S. State Department to secure his release but got nowhere: The U.S. Embassy closed in Syria earlier that year.
Frustrated, Debra and Marc mounted their own campaign to bring Austin safely home. They enlisted the help of officials from Lebanon and the Czech Republic and also made countless trips to Washington, D.C., to speak to lawmakers and worked tirelessly with the press to keep Austin’s case alive.
A video of Austin Tice bound and blindfolded appeared on a Syrian Facebook page in 2012.FBI

In 2014, Debra even traveled to Syria, where she spent nearly three months distributing flyers and investigating her son’s whereabouts, who kidnapped him and why — questions she was ultimately unable to answer.
Now, as the 10th anniversary of Austin’s abduction approaches, the Tices are appealing to the only person in the world they think can help: PresidentJoe Biden.
During a meeting at the White House on May 2, the parents implored Biden to open talks with the Syrian regime.
“My son has an incredible will to live and be free,” says Debra, 61. “I’m begging to have him home before his next birthday on Aug. 11.”
Austin Tice in 2009.Courtesy Tice Family

For moreabout Austin Tice and his parents' campaign to win his freedom, pick up the latest issue of PEOPLE, on newsstands Friday, or subscribehere.
The oldest of seven, Austin pored over the family’s set of encyclopedias one summer vacation and listened to National Public Radio constantly. At 15, he left high school early and enrolled at the University of Houston, before transferring to Georgetown University’s School of Foreign Service.
Austin Tice in 2011.Courtesy Tice Family

In 2012, Austin decided to try his hand at photojournalism and secured assignments with theWashington Postand McClatchy newspapers to cover the bloody civil war in Syria. That May, he entered the country without a visa.
“He said, ‘I am going to take pictures and help people understand,'” says Debra. “He didn’t want children dying in the street.”
For 83 days Austin reported on the escalating violence in the country, while remaining in constant contact with his family through emails, phone calls and Facebook messages. Every Friday he even called his then 3-year-old niece Maia on Skype for a standing singing-and-dancing playdate. “No matter what he was doing, he kept his date,” says Debra.

Although Austin has not been heard from since a grainy video of him bound and blind-folded surfaced on the Internet weeks after his disappearance, the Tices are convinced he’s still alive. And every year, the family gathers to throw a birthday party in his honor.
source: people.com